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RIGID
Warranty, Guarantee & Replacement Policy
By their
very nature and how they are used - bumpers (& rock rails) are not an item to
be warranted. The very purpose of a bumper or rocker panel guard is
to take the force of impact during a collision, protecting more fragile, and
expensive to repair, components such as grills, grill clips, headlights &
housings, marker/turn signal lights, fenders, tailgates, hoods, body sheet
metal, etc. There are NO indestructible bumpers. Damage to bumpers
caused by impact & collisions is a natural fact of life.
Therefore, there is no explicit warrantee on the function of our bumpers &
rocker panel guards.
But,
we do guarantee the completeness of all our products and installation kits.
If any part does not fit or is missing from the installation kit,
contact us so we can correct the problem.
As
for damage to RIGID Bumpers &
Rock Rails - we do have a liberal replacement policy. Since we
are always striving to improve our products, we are intensely interested in
how our bumpers & rocker panel guards perform during collisions and impacts.
If your RIGID bumper or rocker panel guard
is damaged beyond usefulness contact us by phone, fax or email. Take pictures
of the damage to the RIGID product and
damage to the vehicle from as many angles as possible. We'll then negotiate a
replacement product based on the facts. Typically, we'll replace the
product 'at cost' or no cost to you except shipping.
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